This Shipping Policy explains how orders and repair services are shipped or returned to customers by 11 Stars Mobile Center.
Business Name: 11 Stars Mobile
Address: 34 Market Street, Holyhead, LL65 1UN, United Kingdom
Phone: 01407 522218
Orders placed through our website are usually processed within 1–2 business days after payment confirmation.
Repair devices received by post will be inspected and processed as soon as possible.
We may use trusted courier services such as:
The courier used may vary depending on the delivery location and service availability.
Estimated delivery times:
| Delivery Type | Estimated Time |
|---|---|
| Standard Delivery | 2–5 business days |
| Express Delivery | 1–2 business days |
Delivery times may vary depending on location, courier delays, or public holidays.
Shipping charges will be clearly displayed at checkout before completing the order.
Shipping costs may depend on:
If customers send devices to us for repair:
If a package is lost or damaged during delivery:
Customers must provide the correct delivery address when placing an order.
We are not responsible for delivery delays or losses caused by incorrect addresses provided by the customer.
For questions regarding shipping, please contact:
11 Stars Mobile
34 Market Street
Holyhead, LL65 1UN
United Kingdom
01407 522218
This policy was last updated on April 29, 2026
